Conditions

  
Conditions: Overview
 New Condition (LQW)Outlet Condition (LQG)Red Condition (LQR)

Clothing
&
Mixed Lots

  • New merchandise in original packaging
  • Merchandise contains no Flaws however there may be box damage.
  • These products are eligible for sale through HSN outlet stores.
  • This merchandise consists of High Quality customer returns that may show signs of slight use or wear.
  • Product may or may not be in the original packaging or may have damaged packaging.
  • Fall below Outlet Condition standards
  • This product will show varying degrees of use.
  • Items may show signs of damage or missing pieces that make it unusable for it’s intended purpose.
       
 
 Conditions: Details
 New Condition
(LQW)
Outlet Condition
(LQG)
Red Condition
(LQR)

Clothing

New merchandise in original packaging. This merchandise is also referred to as excess, overstock, or first quality merchandise.

It's not uncommon for customers to return unused merchandise to HSN. Typically if the customer hasn't used the item, if any portion of the packaging has been opened, it cannot go back to stock. This unused merchandise will be part of our Outlet Quality or LQG merchandise.

It is also not uncommon for customers to return merchandise to HSN after it has been tried. Reasons for return include shipped in duplicate, buyer changed mind, wrong size, color, wrong item, didn't need, etc. After receiving the merchandise back, the Returns Department conducts a visual screening. Expect that a small percentage of items may have damage.

Red condition lots are customer returns that fall below the Outlet Condition standard. Items may have missing or broken buttons/zippers, may have been worn, stained, etc. This inventory may be more labor intensive but still has value.

       

Mixed Lots

New merchandise in original packaging. This merchandise is also referred to as excess, overstock, or first quality merchandise.

It's not uncommon for customers to return unused merchandise to HSN. Typically if the customer hasn't used the item, if any portion of the packaging has been opened, it cannot go back to stock. This unused merchandise will be part of our Outlet Condition or LQG merchandise.

It is also not uncommon for customers to return merchandise to HSN after it has been tried. Reasons for return include shipped in duplicate, buyer changed mind, wrong size, color, wrong item, didn't need, etc. After receiving the merchandise back, the Returns Department conducts a visual screening, but does not test items before determining Grade. Expect that a small percentage of items may be damaged, missing parts, missing manuals, etc.

 

Red Condition mixed lots are customer returns that fall below the Outlet Condition standard. Items may be scratched and / or dented, have missing or broken parts. Sometimes it might take two units to make one complete set.